Hawaii missile alert standdown delayed by forgotten log-in

  • Published
David IgeImage source, Alamy
Image caption,
Governor Ige has apologised for the stress and anxiety the false alarm caused

Forgotten Twitter log-in details have been blamed for delaying a public correction to Hawaii's missile alert earlier this month.

Governor David Ige was told two minutes after a text message was issued by the Emergency Management Agency (EMA) that the threat warning was a false alarm.

But his office did not share the information via social media until about 17 minutes later.

On Monday, Mr Ige acknowledged he had failed to recall his social media ID.

"I have to confess that I don't know my Twitter account log-ons and the passwords, so certainly that's one of the changes that I've made," he said after his State of the State address, according to local newspaper the Honolulu Star Advertiser.

The governor added that he now stored the details on his smartphone to avoid a repeat blunder.

Image source, Getty Images
Image caption,
Hawaii's residents received this text alert earlier this month
This Twitter post cannot be displayed in your browser. Please enable Javascript or try a different browser.View original content on Twitter
The BBC is not responsible for the content of external sites.
Skip twitter post by Governor David Ige

Allow Twitter content?

This article contains content provided by Twitter. We ask for your permission before anything is loaded, as they may be using cookies and other technologies. You may want to read Twitter’s cookie policy, external and privacy policy, external before accepting. To view this content choose ‘accept and continue’.

The BBC is not responsible for the content of external sites.
End of twitter post by Governor David Ige

After the Twitter correction was eventually posted, Mr Ige's office took several more minutes to post a similar retraction on his Facebook page.

However, the governor did not mention whether he and his team had also struggled to access the page.

The EMA's mass text alert message was sent out to all local residents on 13 January. It took the agency more than half an hour to issue its own retraction to the public, in the form of a second text alert.

In the intervening period, many residents had believed that they faced a nuclear missile threat from North Korea.

Mr Ige has stressed that steps have now been taken to ensure there will be no repeat of the incident.