Session 1

Sian's looking at emails - and exploring formal and informal English

Are there any differences between formal and informal English? Sian is back to explain some of the different features of formal and informal English - and show you how to change an informal email to make it more formal

Sessions in this unit

Session 1 score

0 / 4

  • 0 / 4
    Activity 1

Activity 1

BBC Masterclass

Differences between formal and informal English

Sometimes formal and informal English can seem like two different languages. Sian's here to show you four features of informal English - and some ways you can make these features more formal

Watch the video and complete the activity

Show transcript Hide transcript

Sian
Hi, Sian here for BBC Learning English. In this Masterclass we're going to look at some differences between formal and informal English. Hey, how's it going? Good afternoon, how are you? Sometimes formal and informal can seem like two different languages. In the same way you wouldn't normally wear shorts and a t-shirt to a job interview, if you use language that's too formal or too informal, you can give a bad impression. Let's look at some differences between formal and informal English. Now, I received an email this morning. Have a look at this email - do you think the language is formal or informal - and why?

Dear Mrs Brown,

I'm writing to find out whether you have any jobs in your company this summer.

At the mo I'm studying Economics at uni.

I have been working part-time in a shop and recently they promoted me to the role of manager.

I am enthusiastic. I work hard. I pay attention to detail.

Ok, so that email used informal language and it's too informal for this style of letter. We're going to look at four features that make this informal and we're going to change it to make it more formal.

Number one: choice of vocabulary. In informal English we use more common words and more phrasal verbs. For example here we have a phrasal verb: find out. It would be better to use a more formal equivalent like enquire. Same with jobs, this is quite informal, so instead let's use vacancies here. Instead we have "I'm writing to enquire whether you have any vacancies."

Number two. It's more common in informal language to use abbreviations, contractions, shortened forms of verbs. Let's have a look. So, here we have at the mo, which is short for at the moment.  This is OK when you're speaking, but not when you're writing. Here, we can use currently which is even more formal. Same here, uni is short for university, so don't use this short form in a letter. "Currently, I am studying Economics at university."

Quite often in formal language we choose passive structures over active. Let's have a look here. The active sentences they promoted me is quite informal - it'd be much better to use a passive form here to make it more formal: I was promoted. So, "Recently I was promoted to the role of manager." This doesn't mean don't use active structures in a formal letter, but have a think about whether a passive one is more appropriate.

Finally, in informal English, short, simple sentences are much more common. Whereas in formal English, we use more complex sentence structures. Take a look at this one. Here we have three short, simple sentences and this is fine in informal English, but in formal English it's better to use a complex structure. We can do this by adding relative pronouns or linkers. For example, "I am an enthusiastic person who works hard and pays attention to detail.

So, would you kindly visit our website... ah, we're friends, that's too formal. Go to our website bbclearningenglish.com for more information about this and to practise formal and informal English. See you soon - goodbye!

Summary

There are many differences between formal and informal English and it is important to know the difference - for example, when you write a job application letter it's not a good idea to use the same language you use to chat to your friends. The differences include features of grammar, vocabulary and punctuation - here are four common differences:

1: Choice of vocabulary

In informal English we use more common words and more phrasal verbs. In formal English we use more formal equivalents.

I'm writing to find out whether you have any jobs (informal).
I'm writing to enquire whether you have any vacancies (formal).

Don't worry, I'll back you up (informal).
We will support your decision (formal).

2: Abbreviations

In informal English it's more common to use abbreviations, contractions and acronyms. In formal English we tend to use full forms.

At the mo I am studying Economics at uni (informal).
Currently, I am studying Economics at university (formal).

I'll call you asap. (informal).
I will give you a call as soon as possible (formal).

3: Active/passive structures

Quite often in formal language we choose passive structures over active. In informal English, simple structures are generally more common.

They promoted me to the role of manager (informal).
I was promoted to the role of manager (formal).

4: Simple/complex sentence structures

In informal English, short, simple sentences are much more common, whereas in formal English, we use more complex sentence structures. 

I am enthusiastic. I work hard. I pay attention to detail (informal).
I am an enthusiastic person who works hard and pays attention to detail (formal).

To do

We would appreciate it if you would kindly try this practice quiz... Ah, that's too informal! Guys, why not try this quiz to practise?!

Formal or informal?

4 Questions

Choose the most formal option to complete each sentence.

Congratulations you completed the Quiz
Excellent! Great job! Bad luck! You scored:
x / y

End of Session

That's all for this session - you'll find more information about writing covering letters and CVs here.

Next

Join us in Session 2 for News Review, where we'll be showing you how you can use the language from the latest headlines in your everyday English.

Session Grammar

  • Features of informal English

    Common words and phrasal verbs

    • Don't worry, I'll back you up.

    Abbreviations, contractions and acronyms

    • Call me asap.

    Simple, short sentences

    • I graduated. Then I worked for a small company. They promoted me to manager.

    Features of formal English

    Formal vocabulary and equivalents to phrasal verbs 

    • We will support your decision.

    Fewer abbreviations, contractions and acronyms

    • Please contact me as soon as possible.

    More complex sentences through use of linkers, passive forms and relative clauses.

    • After graduating I started working for a small company where I was promoted to the role of manager.

Session Vocabulary